Cookies Policy

This Cookie Policy provides information in respect to the use of Cookies and Similar Technologies by this website(s) and/or any mobile application operated by or on behalf of AORA GROUP LIMITED (“we” or “us”) and/or its affiliated companies (“Website”). We will also describe what options you may have regarding Cookies & Similar Technologies. This Cookie Policy forms part and is incorporated into the terms of keep abreast of any updates. Relevant notifications on substantial amendments may also be displayed on our site. By visiting the Website you agree to accept any changes made to this Policy. In some cases, we may use tracking technologies to collect information that is personally identifiable, or that can become personally identifiable if we combine it with other information. In such cases, our Privacy Policy will apply in addition to this Cookie Policy.

This website will function if using only the strictly necessary cookies.  However, with only these cookies enabled the visitor's browsing experience is likely to be unsatisfactory and much of functionality of wensite will be lost. When only using essential cookies the website does not collect or store any user or statistical information at all. A visitor to our site can activate or deactivate all cookies, except those essential for the website to function. Should he or she wish to change his or her mind the visitor my do so by ameding his or her cookie preferences.

What are cookies?
Cookies are small text files —usually consisting of letters and numbers—stored on your device by a website's server. Cookies are distinguished be being either “Session Cookies” or “Persistent Cookies”.  “Session cookies” are stored on your device at the time you visit a website and are deleted automatically when you close your browser. “Persistent cookies” are stored on your device at the time you visit a website and remain stored after you close your browser. Persistent cookies will be activated again automatically when you open your browser and browse the internet.

First and third party cookies:
Whether a cookie is “first” or “third” party refers to the website or domain placing the cookie. First-party cookies in basic terms are cookies set by a website visited by the user (i.e. the website displayed in the address bar of your browser). Third-party cookies are cookies that are set by a domain other than the one being visited by the user. If a user visits a website and a separate company sets a cookie through that website this would be a third-party cookie.

Why we use cookies?
We use cookies to give you the best browsing experience possible. Certain cookies are technically necessary in order for the Website to operate properly. Other cookies are used to perform functions such as obtaining statistics (i.e. how many site visitors view certain pages on our Website) store email when you visit the site again and facilitate your interaction with social networks. We and/or third parties providing services on behalf of us classify cookies in the following categories. You can opt-out of each cookie category (except strictly necessary cookies) at any time:

Strictly Necessary Cookies
These cookies are absolutely necessary in order to provide you the requested services through the Website. They are essential to enable you to visit our Website and use its features properly. Basic functions such as the following rely on these key cookies:

  • staying logged into our Website;
  • remembering any personal information you insert at the Website to contact us through our site, for example to make an enquiry using our contact form;
  • in general, providing services and information to you upon your request.

Performance Cookies
These cookies collect information on how users use the Website, in order to enable us to update and improve our Website and visitor experience. These cookies do not collect information that can directly identify a visitor. Such cookies collect information, in respect of:

  • pages that users visit more often;
  • products and services which are of more interest;
  • links that users have followed;
  • error messages that users may receive while browsing the Website, etc.

These data enable us to review, amend and update our website in order to provide visitors to our site with relevant and attractive content.

Functionality Cookies
These cookies enable us to personalise our content for you and remember your preferences (for example, your choice of language or region). If you choose to delete/disable these functionality cookies, any preferences/settings you selected will not be retained for subsequent visits to our Website.

Marketing Cookies
In order to provide more interesting content to you and help you interact with our social media accounts, the Website may incorporate third-party content, marketing cookies and services (e.g. “tags” of Facebook, Twitter, LinkedIn, YouTube, etc.), or links to third party websites. Marketing cookies (and the data they collect) may be set, to allow our partners to personalise ads that we sponsor on websites like internet search engines, blogs, magazine websites and online communities. By allowing such third-party marketing cookies, you are subject to the cookies policy of those third parties. In such a case, you proceed on your own responsibility and we bear no responsibility whatsoever in respect of any issue arising out of the storage of cookies on your device by any such third party websites.

Learn how our partners collect and use data: Google: Advertising Policy: Personalised advertising Facebook: Cookies & Other storage technologies LinkedIn: Cookie policy You can change your choice at any time.

How to control cookies
Most web browsers automatically accept cookies but provide controls that allow you to block or delete them. You have the ability to enable or disable the storage of cookies on your device by changing the settings of your browser at any time. You can also set your browser to inform you before a cookie is stored on your device or follow your browser’s instructions to delete cookies already stored. If you use various devices, you have to adjust your preferred browser settings in respect to cookies at each one of your devices. If you choose to disable all cookies, you may not be able to fully experience the interactive features of our Website or receive our services via our Website. Deleting cookies does not delete Flash objects. You can learn more about Flash objects including how to control and disable them on the Adobe website. You can find additional information on cookies and similar technologies used on various websites through your browser or other internet resources. Name Typical Content Expires cookie_permissions Used to register that the website’s cookie notice was responded to. 30 days cookie_permissions:date_submitted Used to register the date on which the website’s cookie notice was responded to. 30 days To manage cookies via your browser, click the following links to be directed to your browser’s instructions:

You can learn more about cookies and the following third-party websites:

To review the cookies set by this default for each category, expand the relevant sections below:

 

Essential Cookies

Source Name Purpose
PHP.NET PHPSESSID Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.
Calendy/OneTrust OptanonConsent This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.
Cloudflare __cf_bm Cloudflare places the cookie on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode.
reCAPTCHA _GRECAPTCHA Stores a value used to verify that the user is not a bot.
reCAPTCHA rc::f Used to track and analyze user behaviour to distinguish humans from bots or automated software.
reCAPTCHA rc::a Used to track and analyze user behaviour to distinguish humans from bots or automated software.
reCAPTCHA Priority Cookie set by Google/reCAPTCHA to give reCAPTCHA cookies priority over non-essential cookies.
Stripe __stripe_mid Cookie used for Fraud prevention and detection.
Stripe m Tracks the user's session for Stripe.
Stripe __stripe_sid Cookie used for Fraud prevention and detection.

Functional Cookies

Source Name Purpose
Freshworks _fw_crm_v This cookie holds the tracker id for Freshworks, which is used to identify returning users to the Freshdesk chat widget and show them their previous conversations.
Calendy.com _calendly_session This cookie is associated with Calendely, a Meeting Scheduler. This cookie allows the meeting scheduler to function within the website.
Clickassurance svid The cookie has unique user ID assigned to users by Clickassurance to monitor how they react with adverts to prevent click fraud. Expires after 1096 days.
Cloudflare __cfruid Used by the content network, Cloudflare, to identify trusted web traffic.
Linkedin li_sugr Used by Linkedin to make a probabilistic match of a user's identity outside the Designated Countries.
.videos.sproutvideo.com/CloudFront CloudFront-Policy Sets the policy statement which controls the access that a signed cookie grants to a user. It includes the files that the user can access, an expiration date and time, an optional date and time that the URL becomes valid, and an optional IP address or range of IP addresses that are allowed to access the file.
.videos.sproutvideo.com/CloudFront CloudFront-Key-Pair-Id Signed cookie authorizing AWS CloudFront requests, sets the ID for a CloudFront public key. The public key ID tells CloudFront which public key to use to validate the signed URL. CloudFront compares the information in the signature with the information in the policy statement to verify that the URL has not been tampered with.
.videos.sproutvideo.com/CloudFront CloudFront-Signature Sets a hashed, signed, and base64-encoded version of the JSON policy statement.
YouTube yt-remote-connected-devices Stores a list of connected devices for YouTube.
YouTube ytidb::LAST_RESULT_ENTRY_KEY Stores the last result entry key used by YouTube.
YouTube yt-remote-device-id Stores a unique ID for the user's device for YouTube.

Performance Cookies

Source Name Purpose
Behavioral Analytics _hp2_ses_props.# Heap automatically captures every web, mobile, and cloud interaction: clicks, submits, transactions, emails, and more. Retroactively analyse your data without writing code.
Google Analytics _ga_# Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions.
Google Analytics _ga. Records a particular ID used to generate data in respect of website usage by the user.
Heap _hp2_id.# Stores details about a Heap user.
Trustpilot ajs_user_id This cookie helps track visitor usage, events, target marketing, and can also measure application performance and stability.
Trustpilot ajs_anonymous_id Used for Analytics and helps count how many people visit a certain site by recoding whether you have visited before.
Trustpilot ajs_group_id Tracks visitor usage and events occurring within the website.
Datadog _dd_s Tracks unique user session activity for monitoring purposes across pages.
Calendy.com _pendo_visitorId.4cfbcefc-fcf9-4b66-5dc6-9b0d81bb07a9 Collects data on visitor behaviour and interactions.
Calendy.com _pendo_guides_blocked.4cfbcefc-fcf9-4b66-5dc6-9b0d81bb07a9 Unclassified – under review.
Linkedin AnalyticsSyncHistory Used to store information about the time a sync took place with the lms_analytics cookie.
Usbl usbl.#.c.# Ensures that feedback requests are not generated often in a website. This persistent cookie is categorized as HTML local storage type.

Marketing Cookies

Source Name Purpose
? pageViewCookie Used for conversion tracking and to measure the efficacy of online ads.
Linkedin UserMatchHistory These cookies are associated with a B2B marketing platform, formerly known as Bizo, which is now owned by LinkedIn, the business networking platform. This sub-domain is connected with LinkedIn's marketing services that enable website owners to gain insight into types of users on their site based on LinkedIn profile data, to improve targeting.
Linkedin lidc These cookies are associated with a B2B marketing platform, formerly known as Bizo, which is now owned by LinkedIn, the business networking platform. This sub-domain is connected with LinkedIn's marketing services that enable website owners to gain insight into types of users on their site based on LinkedIn profile data, to improve targeting.
Linkedin Ad Analytics bcookie Used to optimize the range of advertising on Linkedin.
Linkedin Ad Analytics bscookie Cookie used for Sign-in with Linkedin and/or for Linkedin follow feature on 3rd party websites.
UnrulyX td Used to deliver targeted adverts to users based on browsing activity.
YouTube YSC YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time.
YouTube VISITOR_INFO1_LIVE YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time.

Unclassified Cookies

These are cookies that scans indicate are being set by the site but for which the source and purpose are still under investigation. The likelihood is that these are associated with functional or performance cookies set by third-party websites and are unlikely to be for marketing or advertising purposes.
Source Name Purpose
Unknown _fm_cam Under investigation
Unknown _fm_con Under investigation
Unknown _fm_m Under investigation
Unknown _fm_jou Under investigation
Unknown pageViewCookie Under investigation
Unknown ln_or Under investigation
Unknown _fm_s Under investigation
.aoralaw.com _zg1688733270039 Under investigation

What are similar technologies?
Pixel tags, web beacons, embedded script and clear GIFs (graphics interchange format image files) are tiny files used to monitor navigation on a website and may be used with cookies. Flash objects (local shared objects) are small files stored on your device by a website using Adobe’s Flash player technology. Web beacons and embedded scripts Web beacons and embedded scripts are other technologies that we use in our websites, as well as in some of our emails and ads. Web beacons (or “tags”) are snippets of programming code included in web pages, emails, and ads that notify us, and/or third parties providing services on behalf of us, when those web pages, emails, or ads have been viewed or clicked on. Embedded scripts are snippets of programming code included within some of our web pages that measure how you use those web pages, such as which links you click. We use this information to improve our websites, tailor our Website to your likely interests, and conduct market research. You may be able to turn off scripting functionality, such as JavaScript, within your browser (please refer to your browser's help function). Note that if you disable scripting functionality, our Website may not function properly.

Privacy
We are committed to good privacy practices. For more information about our approach to privacy see our Privacy Policy.

How to Contact Us
If you have any questions about how we use Cookies, you can contact us using the information set out below.

Please include your contact information and a detailed description of Cookies concern.

Contact Details:

AORA GROUP LIMITED
Only Connect
32 Cubitt Street
London WC1X 0LR

Data Prorection Officer: Chris Mennell email: cmennell@aoralaw.com

This Notice updates and supersedes previous versions. We may change this Notice at any time. The “LAST UPDATED” date below states when this Notice was last revised. Any changes to this Notice will become effective when we make the revised Notice available on or through the Sites.

LAST UPDATED: 7th July 2023

Document Revision
This document is periodically reviewed and revised where appropriate by the Data Protection Officer.